Return and Quality Control

We hope you found exactly what you were looking for at www.thefuchsiashop.com
Kindly Note we gladly accept returns for credit note or exchanges within 7 days as long as the returned products are new, unused and returned with all original packaging and tags.

We run a stringent quality control process on all our shipping and packaging processes. In rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, please Get in touch with us with your order details and pictures within 48 hours at sales@thefuchsiashop.com

Package your product, enclose your order invoice and return via a trackable courier service to the below address:

FUCHSIA by AASHKA MEHTA
B5, M5 Spaces, Dashratlal Joshi Road,
Vile Parle West, Mumbai-400056
Ph: +91 98194 14727  /  +91 98200 26086

*Return shipping cost to be borne by the customer.*

We do not have a return pick up policy. We are not responsible for return/exchange items until they reach us. You can also bring your invoice or receipt to any FUCHSIA store for quick returns and exchanges.

You will receive an email confirmation once we receive your returned products.

Returns and Credit Notes

    • All purchases on full price/sale/discount/promotion are eligible for replacement or a credit note only. Products bought on sale can be exchanged for size based on availability. In event of the product not being available we will issue a credit note for the same.
    • All Bags are considered Final Sale. No Exchange or Credit Note will be provided against it.
    • Clearance sales are final sale. No size / style exchange / credit note / refunds will be entertained.
    • Customised items are considered as final sale and will not be eligible for exchange or return.
    • If there is a need for the shoe to be altered and is within our scope of work we will take on the alterations solely at our discretion.
    • All products must be in its original unused condition with all original packaging and tags attached, in order to receive a credit note.
    • In the event of a return, the customer will receive an email with a voucher code to be used online as a credit note.
    • The voucher/ credit note must be used within 3 months / 90 days from the date of issue.
    • In no situation can the credit note be refunded into your bank account.

FOR ANY FURTHER INFORMATION
Email ID: sales@thefuchsiashop.com
Phone: +91 98194 14727 /  +91 98200 26086
(10am – 6pm, Monday to Saturday, excluding public holidays)

Shipping methods & Cost

      • We deliver all across India, worldwide, where permitted by the Indian law and offer different shipping options as applicable.
      • For more information, please contact our customer care service at sales@thefuchsiashop.com or +91 9820026986

Shipping Restriction

Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

Important Information

Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization.
We aim to dispatch all orders within 48 hours with the exception of sale periods where it may take up to 86 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.

When Do We Deliver

All domestic orders will take about 7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.

Free Shipping

Free shipping is only applicable on offer only.

Insurance

Fuchsia by Aashka mehta insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by www.thefuchsiashop.com and transfer of responsibility in the same way.

Taxes & Duties

For Indian Customers product prices displayed are inclusive of all taxes and duties.